Remote interpreting & telephone interpreting

français

30 years of expert translation & interpreting

Remote interpreting & telephone interpreting for medical / hospital, business, legal, insurance…

Remote interpreting offers language interpreting services without the interpreter physically present. It’s particularly useful where there are geographical or environmental constraints. We also of course offer face-to-face interpreting (business, public sector and medical) as well as conference solutions.
REQUEST A CALLBACK GET A FREE QUOTATION TESTIMONIALS
Telephone interpreting is the commonest format, but other solutions include Skype, WhatsApp, and more. Dedicated conferencing systems also exist, both audio and visual. We work with all the main types of remote and telephone interpreting.

Benefits of remote interpreting

Firstly, for rarer languages only very few interpreters are available and they can’t be everywhere. As a result, delivering face-to-face interpreting outside their local area incurs very high costs in travel and time. We can overcome that by using telephone interpreting or another remote interpreter solution, although there are drawbacks too – see below.

Secondly, some situations may prevent even local travel. Interpreting is still needed however, and delivering this remotely allows the service to still be provided effectively.

Cost is a third factor. Since no travel time or expenses arise, a remote interpreter can save some costs.

Drawbacks of remote or telephone interpreting

Telephone interpreting in particular deprives the interpreter of the normal visual cues – expression or gesture – which are so important in conversation. That naturally makes this form of interpreting less effective than face-to-face.

Audio-visual remote interpreting using something like WhatsApp can help, but there’s still a big difference between watching someone onscreen, and “being there”. That’s especially true of a small cellphone screen. This also needs more bandwidth than simple voice calls so is very dependent on signal strength.

In addition, the presence of a human interpreter can be very reassuring for the service users, which can make remote provision a poor solution in some situations. The remote interpreter of course also can’t help with any documents.

The bottom line

We offer comprehensive telephone and other remote interpreting, drawing on our vast interpreter base, to meet whatever needs you have. With 30 years’ experience, delivering over 12,000 professional interpreting solutions to date, we’re your reliable partner. While it’s true that face-to-face interpreting will normally deliver a better outcome, where this isn’t possible our great team is here to provide optimal remote interpreter solutions.

If you’d like to discuss how our remote interpreter services can help you, just drop us a few details above (in total confidence of course) and we’ll get straight back to you. Or our helpful team would love to assist on UK Freefone 0800 783 4678 (Intnl 0044 1772 558858).

Remote interpreting telephone interpreting image

  • QUICK ENQUIRY

      Potential Suppliers PLEASE NOTE applications via this form will not be processed. Instead, please go here

      Your Name (required)We PROMISE to use your information ONLY for our work with you. Your name and other details will never be passed on to other parties and will be retained only for as long as we need them.

      Your Email (required)We need this to be able to send you our quotation. Your email will not be shared with anyone.

      What would you like us to do? (required)e.g. "Translation into Greek of user manual"

      Your company or organization, if applicableOptional - we're not prying, this just helps us see if we've worked with another part of your organisation before which helps us identify the best translator for you

      Telephone Also optional, but it will help us to resolve any queries more quickly with you so we can respond faster. We promise not to share this with anyone else unless needed (sometimes for interpreting), and we WON'T hassle you!

      Can you tell us a bit more about what you need? Size, format etc?If you're unclear, don't worry - our friendly team is here to help so you're welcome to chat over, on 0800 783 4678!

      Paypal, Paypal QR and card payment welcome!

      Accepted Payments

      You can upload a file to us below; we recommend zipping to protect the contents. Only one file can be uploaded, so please zip multiple files together. Maximum file size: 10MB. NB: LARGE FILES TAKE TIME TO UPLOAD. PLEASE WAIT FOR "MESSAGE SENT" CONFIRMATION (beneath Send button) BEFORE CLOSING THIS WINDOW!

      To confirm that you are happy for us to use the information that you give us, in total confidence, in order to handle your request, please tick this box: Confirmed

      Now click the Send button below and you're done!

      Learn more about your confidentiality
      Learn more about your GDPR protection

      Occasionally browsers may not confirm sending is complete - don't panic, it will get through! Now just press [Esc] or click the "x" below to close this form.

    

    Copyright © Lifeline Language Services Ltd - All Rights Reserved 2000 - 2020
    Suite 2, 8th Floor, Marshall House, Ringway, Preston, Lancashire PR1 2QD (NW UK)
    Professional language supporting the North-West - Merseyside, Manchester, Cheshire, Cumbria
    Company No: 4082782 - Est’d 1990. Website Developed By Fresh Websites

    Get a free Quote

    Please just give us a brief outline of what you’re looking for, and one of our friendly team will get straight back to you.

      Potential Suppliers PLEASE NOTE applications via this form will not be processed. Instead, please go here

      Your Name (required)We PROMISE to use your information ONLY for our work with you. Your name and other details will never be passed on to other parties and will be retained only for as long as we need them.

      Your Email (required)We need this to be able to send you our quotation. Your email will not be shared with anyone.

      What would you like us to do? (required)e.g. "Translation into Greek of user manual"

      Your company or organization, if applicableOptional - we're not prying, this just helps us see if we've worked with another part of your organisation before which helps us identify the best translator for you

      Telephone Also optional, but it will help us to resolve any queries more quickly with you so we can respond faster. We promise not to share this with anyone else unless needed (sometimes for interpreting), and we WON'T hassle you!

      Can you tell us a bit more about what you need? Size, format etc?If you're unclear, don't worry - our friendly team is here to help so you're welcome to chat over, on 0800 783 4678!

      Paypal, Paypal QR and card payment welcome!

      Accepted Payments

      You can upload a file to us below; we recommend zipping to protect the contents. Only one file can be uploaded, so please zip multiple files together. Maximum file size: 10MB. NB: LARGE FILES TAKE TIME TO UPLOAD. PLEASE WAIT FOR "MESSAGE SENT" CONFIRMATION (beneath Send button) BEFORE CLOSING THIS WINDOW!

      To confirm that you are happy for us to use the information that you give us, in total confidence, in order to handle your request, please tick this box: Confirmed

      Now click the Send button below and you're done!

      Learn more about your confidentiality
      Learn more about your GDPR protection

      Occasionally browsers may not confirm sending is complete - don't panic, it will get through! Now just press [Esc] or click the "x" below to close this form.

      Cards accepted

      ×
      Request a Callback

        Potential Suppliers PLEASE NOTE applications via this form will not be processed. Instead, please go here

        We promise to use your information only for our work with you. Your name or other details will never be passed on to other parties and will be retained only for as long as we have to. Learn more about your confidentiality

        Your Name (required)

        Your Email (required)

        What would you like us to do? (required)

        What number should we call you back on? (required - of course - it is a Callback request...!)

        Can you please give us a little more information on your request?

        Paypal, Paypal QR and card payment welcome!

        Accepted Payments

        To confirm that you are happy for us to use your information in total confidence to handle your request, please tick this box:Confirmed

        Now click the Send button below and you're done!

        Learn more about your confidentiality
        Learn more about your GDPR protection

        Occasionally browsers may not confirm sending is complete - don't panic, it will get through! Now just press [Esc] or click the "x" below to close this form.

        ×
        Get a free Quote

        Please just give us a brief outline of what you’re looking for, and one of our friendly team will get straight back to you.

          Potential Suppliers PLEASE NOTE applications via this form will not be processed. Instead, please go here

          Your Name (required)We PROMISE to use your information ONLY for our work with you. Your name and other details will never be passed on to other parties and will be retained only for as long as we need them.

          Your Email (required)We need this to be able to send you our quotation. Your email will not be shared with anyone.

          What would you like us to do? (required)e.g. "Translation into Greek of user manual"

          Your company or organization, if applicableOptional - we're not prying, this just helps us see if we've worked with another part of your organisation before which helps us identify the best translator for you

          Telephone Also optional, but it will help us to resolve any queries more quickly with you so we can respond faster. We promise not to share this with anyone else unless needed (sometimes for interpreting), and we WON'T hassle you!

          Can you tell us a bit more about what you need? Size, format etc?If you're unclear, don't worry - our friendly team is here to help so you're welcome to chat over, on 0800 783 4678!

          Paypal, Paypal QR and card payment welcome!

          Accepted Payments

          You can upload a file to us below; we recommend zipping to protect the contents. Only one file can be uploaded, so please zip multiple files together. Maximum file size: 10MB. NB: LARGE FILES TAKE TIME TO UPLOAD. PLEASE WAIT FOR "MESSAGE SENT" CONFIRMATION (beneath Send button) BEFORE CLOSING THIS WINDOW!

          To confirm that you are happy for us to use the information that you give us, in total confidence, in order to handle your request, please tick this box: Confirmed

          Now click the Send button below and you're done!

          Learn more about your confidentiality
          Learn more about your GDPR protection

          Occasionally browsers may not confirm sending is complete - don't panic, it will get through! Now just press [Esc] or click the "x" below to close this form.

          Cards accepted

          ×
          Testimonials

          Like to see what others are saying about us?

          The link will open a new window where you can browse our (highly complimentary!) Client Guestbook with feedback from UK and European business, NGO, and private clients.

          We hope you enjoy our Testimonials & Client Guestbook!

          ×