Medical Interpreting Services & Hospital Interpreter Services

Professional medical interpreter & hospital interpreting services, CRB/DBS cleared

Trusted ward & outpatient hospital interpreting

GP & residential medical interpreter services

Private & NHS clinic & hospital interpreting services

Medical interpreting expertise for the mental health sector

Over 5,000 medical interpreter services delivered to date

“Fantastic. Patient was at ease and appointment relaxed. Patient wants to see your interpreter again for procedure” – NHS Teaching Hospital

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Our confidential medical & hospital interpreting services provide uniquely helpful and supportive interpreters for in- and outpatient wards and clinics, as well as for GP surgeries, residential & community healthcare, and the Mental Health sector.

Our professionally-qualified CRB/DBS-cleared interpreters are available in most languages, including BSL and SSE. In addition we’ll work with you to arrange cost-saving interpreting grouping, with minimal travel costs, where possible. We also offer professional medical translation services, including Braille transcription, for your staff and patients.

“We consider your company to be the benchmark of best practice”NHS Trust

Good medical interpreting services reduce DNAs

Weak or clumsy medical interpreting deters patients with weak English from attending appointments. Where they do attend, medical outcomes are sub-optimal as a result of poor communication.

Most DNAs occur because patients fail to understand their appointment, forget it, or fear they won’t be understood (or understand).

DNAs place an expensive strain on your resources, as well as depriving other patients of them. Our in-language reminders (text or call) not only remind patients of their appointment, but also reassure them that they’ll have good interpreting to support them. As a result DNAs are much less likely to occur. You can find more info in our Medical Interpreting Brochure (PDF, 158kb)

Reassured patients = better outcomes: just one reason good hospital interpreting matters

Healthcare environments are scary, especially when you can’t communicate easily. By ensuring easy communication between patient and care professional, our helpful and professional medical and hospital interpreter services firstly help your professionals to achieve more effective consultations. In addition, patients are more likely to follow medication and to attend follow-up appointments.

For the healthcare professional more effective consultations help to achieve better outcomes and also release more time to see more patients. In addition, less wasted time and reduced DNAs helps to improve the utilisation of valuable medical assets.
And in addition to reduced costs and better outcomes, providing really good interpreting services also yields better patient trust, outcomes & user satisfaction. That in turn improves survey results, producing better rankings and potentially more investment.

Why use our medical interpreting?

Because through our 30 years’ experience we’ve built an exceptional UK-wide medical interpreter network in over 100 languages. Because our friendly team has delivered 1000’s of hours of much-complimented interpreting to private and public healthcare in surgeries, clinics, hospitals, social care, and the Mental Health sector. And because we’re recommended.

Here’s just some reasons why:

Finally, here’s what just a few of our clients say…

“We consider your company to be the benchmark of best practice”
NHS Trust

“Lifeline have consistently proven a reliable and professional supplier. We’ve never experienced a single problem in over 100 assignments…”
NHS Trust

“This is a fantastic and professional service that responds immediately…”
Housing Association

“Your company always provides a fantastic service!”
Remploy

To see how we can help you to help your patients, just provide a few details (in total confidence) and we’ll get straight back to you. Or call our helpful team on UK Freefone 0800 783 4678.

Medical interpreter services in action

  • QUICK ENQUIRY

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    Copyright © Lifeline Language Services Ltd - All Rights Reserved 2000 - 2020
    Suite 2, 8th Floor, Marshall House, Ringway, Preston, Lancashire PR1 2QD (NW UK)
    Professional language supporting the North-West - Merseyside, Manchester, Cheshire, Cumbria
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    Please just give us a brief outline of what you’re looking for, and one of our friendly team will get straight back to you.

      Potential Suppliers PLEASE NOTE applications via this form will not be processed. Instead, please go here

      Your Name (required)We PROMISE to use your information ONLY for our work with you. Your name and other details will never be passed on to other parties and will be retained only for as long as we need them.

      Your Email (required)We need this to be able to send you our quotation. Your email will not be shared with anyone.

      What would you like us to do? (required)e.g. "Translation into Greek of user manual"

      Your company or organization, if applicableOptional - we're not prying, this just helps us see if we've worked with another part of your organisation before which helps us identify the best translator for you

      Telephone Also optional, but it will help us to resolve any queries more quickly with you so we can respond faster. We promise not to share this with anyone else unless needed (sometimes for interpreting), and we WON'T hassle you!

      Can you tell us a bit more about what you need? Size, format etc?If you're unclear, don't worry - our friendly team is here to help so you're welcome to chat over, on 0800 783 4678!

      Paypal, Paypal QR and card payment welcome!

      Accepted Payments

      You can upload a file to us below; we recommend zipping to protect the contents. Only one file can be uploaded, so please zip multiple files together. Maximum file size: 10MB. NB: LARGE FILES TAKE TIME TO UPLOAD. PLEASE WAIT FOR "MESSAGE SENT" CONFIRMATION (beneath Send button) BEFORE CLOSING THIS WINDOW!

      To confirm that you are happy for us to use the information that you give us, in total confidence, in order to handle your request, please tick this box: Confirmed

      Now click the Send button below and you're done!

      Learn more about your confidentiality
      Learn more about your GDPR protection

      Occasionally browsers may not confirm sending is complete - don't panic, it will get through! Now just press [Esc] or click the "x" below to close this form.

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        Potential Suppliers PLEASE NOTE applications via this form will not be processed. Instead, please go here

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        Now click the Send button below and you're done!

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        Get a free Quote

        Please just give us a brief outline of what you’re looking for, and one of our friendly team will get straight back to you.

          Potential Suppliers PLEASE NOTE applications via this form will not be processed. Instead, please go here

          Your Name (required)We PROMISE to use your information ONLY for our work with you. Your name and other details will never be passed on to other parties and will be retained only for as long as we need them.

          Your Email (required)We need this to be able to send you our quotation. Your email will not be shared with anyone.

          What would you like us to do? (required)e.g. "Translation into Greek of user manual"

          Your company or organization, if applicableOptional - we're not prying, this just helps us see if we've worked with another part of your organisation before which helps us identify the best translator for you

          Telephone Also optional, but it will help us to resolve any queries more quickly with you so we can respond faster. We promise not to share this with anyone else unless needed (sometimes for interpreting), and we WON'T hassle you!

          Can you tell us a bit more about what you need? Size, format etc?If you're unclear, don't worry - our friendly team is here to help so you're welcome to chat over, on 0800 783 4678!

          Paypal, Paypal QR and card payment welcome!

          Accepted Payments

          You can upload a file to us below; we recommend zipping to protect the contents. Only one file can be uploaded, so please zip multiple files together. Maximum file size: 10MB. NB: LARGE FILES TAKE TIME TO UPLOAD. PLEASE WAIT FOR "MESSAGE SENT" CONFIRMATION (beneath Send button) BEFORE CLOSING THIS WINDOW!

          To confirm that you are happy for us to use the information that you give us, in total confidence, in order to handle your request, please tick this box: Confirmed

          Now click the Send button below and you're done!

          Learn more about your confidentiality
          Learn more about your GDPR protection

          Occasionally browsers may not confirm sending is complete - don't panic, it will get through! Now just press [Esc] or click the "x" below to close this form.

          Cards accepted

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